Terms of Service
Last updated: [DATE]
1. Agreement
These terms are an agreement between you and [COMPANY NAME AND LEGAL FORM], [REGISTERED ADDRESS], [COUNTRY] ("we", "us") for the use of Cloud Spend Guard (the "Service"). By creating an account you accept them. If you accept them for an organization, you confirm you can bind it.
2. Business use only
The Service is for businesses and professionals, not consumers. By using it you confirm that you are acting for your trade, business or profession.
3. The Service
Cloud Spend Guard reads information about the resources and costs in the cloud accounts you connect and shows it to you, with Recommendations. It does not change anything in your cloud accounts. Recommendations, cost figures and answers from Sam are information, not advice: you decide whether to act on them and are responsible for any command you run.
4. Your account
- Give accurate information and keep your sign-in details and API keys secret.
- You are responsible for what happens under your account and its API keys.
- Tell us at once if you think your account has been misused.
5. Access to your cloud accounts
You may only connect cloud accounts you are allowed to give us read access to. You can remove our access at any time by deleting the Connection and the role, token, secret or key you created.
6. Acceptable use
You must not:
- break the law or anyone's rights using the Service;
- try to get around plan limits, access other customers' data or probe the Service for weaknesses, except as described on our Security page;
- overload the Service or use it to build a competing product;
- resell the Service without our written agreement.
7. Plans and payment
- The Free plan is free and has no time limit. Paid plans are billed in advance, monthly or yearly, through Stripe, and renew automatically.
- You can cancel at any time. Your plan stays active until the end of the period you paid for. Payments are not refunded, except where the law requires.
- Prices are in US dollars. [HOW TAXES ARE CHARGED, e.g. Prices exclude VAT, which is added where applicable]
- We will give you at least 30 days' notice of a price change, which applies from your next renewal.
- If a payment fails, your Workspace may move to the Free plan until it is paid.
- Custom plans follow the terms agreed with you, which take priority over these where they differ.
8. Sam, the AI assistant
Sam's answers are generated by AI and can be wrong or incomplete. Check important information before relying on it. Each plan includes a daily Sam allowance, and we may pause Sam when it is used up.
9. Your data
Your data stays yours. You give us the right to use it only to provide and improve the Service. We process personal data as described in our Privacy Policy and Data Processing Agreement.
10. Our property
The Service, its software and its content belong to us. You may use them only as these terms allow. If you send us feedback, we may use it freely.
11. Availability and changes
We work to keep the Service available but do not guarantee it will be uninterrupted or error-free, unless a Custom plan says otherwise. We may change or remove features, and will tell you in advance about changes that significantly reduce what your paid plan includes.
12. Disclaimer
Apart from what these terms say, the Service is provided "as is", without warranties of any kind, to the extent the law allows.
13. Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, lost profits, lost data or cloud costs, and our total liability is limited to what you paid us in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, such as for intent or gross negligence.
14. Ending the agreement
You can stop using the Service and close your account at any time. We may suspend or close an account that breaks these terms, with notice where reasonable. After an account is closed we delete its data as described in our Privacy Policy.
15. Changes to these terms
We may update these terms. We will email you about important changes at least 30 days before they apply. If you keep using the Service after that, you accept the new terms.
16. Law and courts
These terms are governed by the laws of [COUNTRY]. Disputes go to [COURTS, e.g. the courts of Budapest].